Aug 29, 2014 04:28 PM EDT
HP Recalls 6 Million Power Cords That Reportedly Melt, Char

Hewlett-Packard has issued a recall for 6 million computer power cords that have been known to melt or char, reportedly causing minor burns and property damage.

The U.S. Consumer Product Safety Commission said this week that 29 incidents of melting or charring cords have been reported, according to Reuters. Two of the claims allege minor burns, while 13 claims involve minor property damage.

"Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement," the commission said in a statement.

The recalled power cord model, which was manufactured in China, is the LS-15 AC. This power cord has been sold to consumers along with Hewlett-Packard and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations, Reuters reported.

The announcement affects around 5.6 million power cords in the U.S. as well as 446,700 in Canada. The cords are black in color and have an "LS-15" molded mark on the AC adapter end, according to the commission.

Sold between September 2010 and June 2012, the computers and accessories that included the power cord model were available in stores and online for around $500 to $1,500.

Customers can contact Palo Alto, Calif.-based HP at (877) 219-6676. They will have to get in touch with the company to order a free replacement cord.

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