eBay Urges Password Change after Data Breach

May 21, 2014 11:53 AM EDT | Jordan Ecarma

In the latest cyber breach, eBay will be advising users to change their passwords after a cyberattack that compromised a database containing encrypted passwords and non-financial information, USA TODAY reported.

The online marketplace plans to contact users through email, site announcements and other methods. The infiltrated database holds information including customers' names, encrypted passwords, email and physical addresses, phone numbers and dates of birth, according to the USA TODAY report.

In a statement, eBay said it "has no evidence of the compromise resulting in unauthorized activity for eBay users, and no evidence of any unauthorized access to financial or credit card information, which is stored separately in encrypted formats" and added that updating passwords "will help enhance security for eBay users."

The database compromise, which is believed to have occurred between late February and early March, was a result of a cyberattack aimed at compromising a specific group of employee log-in credentials. The hacking incident is still under investigation.

The compromise was detected about two weeks prior to the announcement. The company noted that fraudulent account activity has not increased on the site and said it hasn't received any reports of compromised personal information or unauthorized access.

"Information security and customer data protection are of paramount importance to eBay Inc., and eBay regrets any inconvenience or concern that this password reset may cause our customers," eBay said in a statement. "We know our customers trust us with their information, and we take seriously our commitment to maintaining a safe, secure and trusted global marketplace."

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