Meet MIKA - Nokia's Digital Assistant For Telecom Operators

Jan 30, 2017 08:02 PM EST | Ileen Jasmine

Nokia has talked about launching a customized digital assistant. This digital assistant will be named Mika.

According to reports, Mika will provide voice-activated automated assistance to every telecommunication operators (given their company will support Mika). Nokia guarantees their digital assistant will help improve operators' efficiency.

Mika will be able to provide telecommunication operators faster access to much-needed information. This will effectively reduce the time spent on searching for information. The software is expected to be launched officially at the up and coming Mobile World Congress which will happen in Barcelona, Spain.

The MWC will be held from February 27 to March 2. According to Nokia, Mika will be available through web interface and mobile agents. Multi-purpose Intuitive Knowledge Assistant (Mika) will be powered by the Nokia Ava cognitive service.

In time, it will be the very first digital assistant systematically tailored for the telecom industry. Mika has also been designed to provide automated assistance. Nokia says that the Mika application could also offer more than an hour of productivity time every day by giving engineers access to information using its interactive user interface.

Combined augmented intelligence and automated learning is used by Mika in able to provide access to an extensive range of tools. It can also have access to a wide variety of documents and data resources.

Based on issues seen in other networks, Mika can also provide recommendations to operators and engineers. This is all thanks to the extensive knowledge library of Nokia Ava. Nokia Ava is a repository of practice gathered from all Nokia projects.

Head of Global Services at Nokia, Igor Leprince, issued a statement dated on January 27th saying: "Mika taps into the power of the Nokia AVA platform to provide quick and accurate answers, avoiding time wasted on fruitless searches. MIKA is customized to support the specific needs of telecoms, and can deliver recommendations based on experience from networks around the world." It seems like digital assistant Mika will provide great help for the telecommunication industry.

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