Mercedes-Benz Recalls 10,509 C-Class Vehicles Over Steering Issue

Nov 11, 2014 05:00 PM EST | Matt Mercuro

Daimler AG's Mercedes-Benz unit is calling back approximately 10,509 C-Class compact vehicles released for the 2015 model year in the United States because some of the vehicles can lose steering function when moving a low speeds.

The automaker confirmed that it has received reports of two incidents from outside the United States claiming loss of steering.

"In Europe, two instances were found in which the steering coupling interlock on 2015 C-Class models was not in the correct locked position," said Donna Boland, a company spokeswoman, according to Edmunds. "We have no reason to believe that models produced here in the U.S. would be affected but, in an abundance of caution, we want to be sure."

The 2015 C-Class was introduced in the U.S. at the end of August.

No injuries have been reported to the automaker as of yet, according to Reuters.

Mercedes-Benz said on Tuesday that production workers failed to properly install a steering component on select C300 and C400 vehicles equipped with four-wheel drive, according to Reuters.

If the sliding shaft does become disengaged from the steering coupling socket, the driver could experience backlash, weird noises and loss of steering control, which increases the risk of a crash.

The automaker said owners of affected models will be contacted by their local dealer for a free inspection.

Dealers are being told to inspect the coupling interlock mechanism in all affected vehicles to make sure that it is in the locked position, according to Reuters.

All repairs will be made free of charge, according to Mercedes-Benz.

"It takes about 30 minutes and is free of cost," Boland said.

Mercedes-Benz's number for this recall is 2014090008. Affected C-Class vehicles were manufactured between January 17, 2014 and September 22, 2014.

Owners with more questions can reach the automaker's customer service line by calling 1-800-367-6372.

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