Samsung Galaxy S8 and S8+ owners are now complaining of the random reboot they are experiencing. After the display issue, which Samsung has reportedly fixed, it seems that the new smartphone has unveiled another issue.
Samsung Galaxy S8 and S8+ owners have experienced random restarting of their device. The sudden reboot problem has reportedly occurred not just once or twice in a day.
— Express Tribune Tech (@ETribuneTech) April 30, 2017
Unfortunately, a user has reported a case of restarting the device for seven times in just 10 hours of usage. According to the complaint posted on the forum in one of the Samsung communities, the random reboot happened while using the camera app and the Samsung Themes.
The complainant detailed that while using the app, it suddenly froze. Then the screen of the new Galaxy S8 suddenly shut off, yet immediately restarted after a few seconds.
In the same thread, another user confirmed the occurrence of rebooting. On the contrary, the user experienced the random reboot even without using any app.
Furthermore, another user reported the annoying random rebooting problem. Aside from the restart, the user complained that his screen got messed up as his apps were rearranged too.
Unfortunately, Samsung has not released any official statement regarding the reboot issue. As of press time, there is no advise on the tech giant's plan to fix the problem.
Meanwhile, owners of the new Galaxy S8 and S8+ have also complained of the red-tinted display screens last week. Apparently, the red tint problem became a significant issue as many users have reported the same complaint.
Fortunately now, Samsung has acknowledged the red tint issue. The tech giant has also released an official statement saying the company has listened to the users' feedback.
Samsung also announced that the company will be releasing a software update this week. This update is expected to fix the red tint issue of the new Samsung Galaxy S8 and S8+ by giving the users the option to adjust the color settings of the screen.