Uber Receives 'Final Opportunity' to Provide App Details in Delhi

Feb 19, 2015 01:00 PM EST | Matt Mercuro

New Delhi authorities have set a Feb. 25 deadline for Uber Technologies to provide details regarding the online taxi-haling company's application to run in the city, according to Reuters.

Back in December, Uber was banned after one of its drivers was accused of raping a female passenger. The following month, the company applied for a radio taxi license and resumed operations, though its application hasn't been approved officially yet.

The transport department gave Uber a "final opportunity" to submit additional details to support the application within a week, according to a letter issued to Uber on Wednesday. Additional information includes its call center arrangements and proof that it has an office in the city.

If Uber didn't comply by the deadline, its application will be discarded, a government official told Reuters.

"We can't keep the application hanging," the official said, declining to be named as he was not "authorized to speak to the media."

An Uber spokesman said the company is currently "evaluating the deficiencies in its application in the time period provided by the government."

New Delhi rules set by the transport department in December require companies operating taxi-hailing apps to install emergency buttons in their vehicles and have tracking devices.

Since the incident involving an Uber driver and a female passenger in Delhi, Uber has tightened its driver screening process and introduced India-specific safety measures, like a panic button within its mobile app.

Uber's India app has an "SOS" button to call local police directly to the vehicle a passenger is in and a "Send Status" feature to allow passengers to share ride information with their contacts in real time, according to Reuters.

Uber is still fighting bans in places like Spain and South Korea over a number of different violations like using unlicensed drivers. The U.S.-based company has also had to deal with rape allegations against drivers in Boston and Chicago.

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